We do NOT accept customer error returns as keys are coded specifically.
|SimplyKeys.com warrants its products to be free from defects in materials and workmanship. If the failure is due to an error in material or workmanship, the key(s) can be returned within 30 days of purchase and SimplyKeys.com will replace the key(s). Simplykeys.com will reject all randomly coded lock cylinder returns. Products are not returnable without the written or verbal consent of SimplyKeys.com. All unauthorized returns will be returned to the customer at the customer's expense.|